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Payment Policy

"Jai Herboking Always King”


Purpose of the Privacy Policy

The purpose of this privacy policy is to provide information about how Herboking Wellness Private Limited collects, processes, and protects personal information. It aims to protect the privacy of individuals whose personal information is being processed by the company. The policy outlines the measures taken by the company to safeguard the personal information of its users.

Personal Data

The privacy policy defines "personal data" as any information that relates to an identified or identifiable individual. This includes information about how users engage with the company, such as device information and IP addresses.


The policy covers the products that Herboking Wellness offers to consumers. It applies to individuals who do business directly with the company.

End User

The policy refers to end-users as customers who do business directly with Herboking Wellness, as opposed to entities.


The privacy policy applies to Herbooking Wellness Private Limited and its affiliates, including C&F and Direct Sellers.


Visitors are individuals who visit the company's website without being logged into a company account or otherwise communicating with the company.


Herboking Wellness is committed to protecting the confidentiality and privacy of information entrusted to it. The company is dedicated to appropriate protection and use of personal information collected online. The privacy policy outlines the intent to collect only the personal information that is provided voluntarily by online visitors to offer information and/or services.

Applicable Laws

The privacy policy complies with applicable laws, including The Consumer Protection Act, 2019, The Consumer Protection (Direct Selling) Rules, 2021, Information Technology Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.


The term "user" refers to individuals who provide personal information, such as consumers, direct sellers, employees, and business associates.


The purpose of this privacy policy is to explain how Herboking Wellness Private Limited collects and uses the personal information of users. The information is collected for registration, KYC updating, product dispatch, and commission issuing purposes.

Roles We Play

Herboking Wellness Private Limited plays the role of a data controller when it collects and processes personal data. The company also plays the role of a data processor when it collects and processes personal data on behalf of another data controller.

Personal Identification Information

Herboking Wellness Private Limited may collect personal identification information from users in a variety of ways, including when they visit the website, register on the site, place an order, fill out a form, subscribe to the newsletter, or purchase a product. Users may be asked for their name, father/husband name, gender, email address, mailing address, and phone number. Herbooking Wellness Private Limited collects personal identification information from users to fulfil their KYC, except that it may prevent them from engaging in certain site-related activities.


Users can browse the Herboking Wellness Private Limited website without sharing any personally identifiable information. If they want to register with the company as a Direct Seller or place an order, they may voluntarily provide their personally identifiable information (name, address, email address or telephone number) to be shared with a registered Herboking Wellness Direct Seller for the purpose of assisting them with registration and order placement. Herbooking Wellness Private Limited might also maintain a record of their contact information to help provide better services in case they contact the company again.


When users place an order on the Herbooking Wellness Private Limited website or at the place of C&F, personally identifiable information (such as name, contact info, order info, payment, and other transaction info) will be collected for the purpose of processing and delivering their order. The company may also provide certain necessary order details to its shipping partners to complete the delivery of the order.


The payment methods used, such as debit card, credit card, internet banking, etc. are used only to process payments for the orders and are not retained on the Herbooking Wellness Private Limited website. The information is securely transmitted to the bank, and the company stores only the reference number and amount paid information provided by the bank.

Surveys and Promotions

Users may voluntarily provide personally identifiable information to participate in occasional surveys, user polls, or to answer questionnaires. This information is used by Herbooking Wellness Private Limited to improve its products and services. The company may also use this information to provide users with marketing and promotional material. If users do not wish to receive such material, they can adjust the settings for the same through a link provided in the email communication or send an email to

Non-Personal Identification Information

Herboking Wellness Private Limited may collect non-personal identification information about users whenever they interact with the site. Non-personal identification information may include the browser name, the type of computer and technical information about the user's means of connection to the site, such as the operating system and the internet service providers utilized, and other similar information.

Web Browser Cookies

The Herbooking Wellness Private Limited site may use "cookies" to enhance user experience. The user's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the site may not function properly.